Difficult Conversations

The first-person impact-list answer names this book. It is one interview event shared with Deep Work, not another independent event or a favorite ranking.

This text documents what the source says, but it is not verified as a word-for-word quote.

The CEO Library · undated · accessed 2026-10-02

Interview · Original written source

The first-person impact-list answer names this book. It is one interview event shared with Deep Work, not another independent event or a favorite ranking.

Dell said a coach gave him the book in the 1990s, they discussed it for months, and constructive feedback conversations became incredibly important.

The quote is taken word for word from the source. It is a mention, not counted as a direct recommendation.

TIME · 2021-10-31 · accessed 2026-06-22

Article · Interview mention

In the TIME interview, Dell names Difficult Conversations while describing coaching around constructive feedback and difficult leadership conversations.